From an order link to the customer’s door.
The till on the left and the customer’s phone on the right: one delivery order from the link on WhatsApp to the rider’s “Delivered, cash taken”.
Delivery2:28
What you’ll see
- The link is for one customer, works once and opens that restaurant’s menu already signed in.
- Every amount the customer sees, the delivery fee included, is worked out by the restaurant’s server, the same way as the till.
- A rider’s location is kept only while one of their deliveries is out. WhatsApp itself is shown in a chat drawn for this video.
Watch next
The Fresh features in this video
3:20DeliveryRider performance and guest feedbackDelivery times against each zone’s target, and guests rating their order from a QR code.
1:44Set-up guideTake orders on WhatsAppConnect your restaurant’s own WhatsApp number and customers can order from your menu.